Advocate Healthcare

I have a compound fracture in my leg, ankle, and foot. I also have a torn rotator.

I had a bad accident. To get an MRI on my shoulder, I had to leave the hospital and brave the elements to board a semi lift. I had to ride it up into a trailer and hop on one leg through the trailer because they couldn't fit the wheelchair. The pain was excruciating.

I have to make multiple calls to get my prescriptions. My doctor treats me without compassion and acts as if he is crabby, overworked, or overbooked.

We spent 6 hours waiting for a CT scan. Then they asked us for a urine sample. Now we're stuck here a few more hours because they couldn't remember what they needed.

You have no access to your medical records without paying another company for your records a person should NOT have to pay access to their medical records

Dr. Williams seemed caring and professional at first meeting.

But after asking how long after medication stopped for fluid in.my daughter's ear to clear, she became almost hostile and noticeably irritated by my question.

She answered nastily, with an ambiguous "nothing wrong with the ear, it depends on the patient." Wrong approach dear Doctor Williams. We Will not make this mistake or see her again!

I had the misfortune of visiting the ER during an all time low in my life. The verbal abuse is bad enough, but the icing on that cake is being punished physically with a large bore IVjust to prevent a return visit, I assume. How do I know this was an act of violence, you askwell, Ive spent years in the ER as an employee and am well aware of this methodology.

Went to the emergency room with my son for myself because I have a fever, headache thats been going on for 4 days, bad cough, throwing up feel so dizzy, hot than cold back aching and because I had my 6 year old son they said I cant be seen.

Room mate dentures have been missing since Dec 6th 2022 from South Suburban Hospital , all corispontace has led numerous investigations and now a new 30 day investigations has been started this is ridiculous, want to speak to someone and not Rayan O'Neil

Paid my bill $5000.00 and $6000.00 They have been harassing me now for two years. Trying to collect 1500.00 that I do not owe.

I sent proof that I paid balance. So now they sent it to a second collection agency.

I had an appointment at Advocate Group Health Care in Olympia Fields, on June 6, 2021. I waited 1.5 hours to see Dr.

Jennette Berry, and she still didn't see me, so I left, and I will take my services else where. Furthermore, I am truly dissatisfied with this office.

They incorrectly coded my claim to Blue Cross and would not resubmit a corrected claim and want me to pay the balance.

Very disappointed in the mechanized and not terribly competent care you receive here. It's not the fault of the medical team - they are simply overbooked and overworked.

It can take endless phone calls to schedule an appointment and the scheduling team is not especially professional. Billing is a nightmare.

I am a nurse myself and used to go here for my primary care. Not anymore.

The new security guy in the advocate emergency points his gun toward hispanic people when they enter and exit the emergency.

My daughter had a concussion as was taken to Advocate Health. The treatment was fine but it's the billing and Financial Assistance Department that are the issues.

We received the bill which was in the thousands of dollars. Advocate Billing department could only arrive at a monthly plan which was over $200.00 a month. That is pretty high for us, and they stated they could not make it lower. Other hospitals have made it lower and manageable.

I applied for Financial Assistance as my wife was barely working due to Covid19 and we were on one salary for a long time. They denied this claim saying we make too much money. We are middle class people looking for a little help not to pay the whole bill. Very disappointed in these departments and fell they didn't look at our situation.

Only looked at a Spreadsheet saying your over the limit. Very poor!